Steer Associate Director Helen Waters appointed to IRO Board

The Institution of Railway Operators (IRO) has appointed Helen Waters, Associate Director at Steer, to its Board of Directors.

Helen brings significant industry knowledge to IRO’s ten-person board having started her career in the rail industry in 1992. Helen has worked in a variety of operation, project delivery and consulting roles. She was heavily involved in the procurement and delivery of the Pendolino fleet and the transformation of the West Coast timetable. Helen has extensive experience in franchise bidding, mobilisation and managing business change as well as experience in managing train crew and customer service delivery.

In response to her appointment, Helen said: 

It’s an honour to join the IRO Board and to become more engaged with growing the next generation of talent in the railway and in sharing best practice through the industry.

About the Institution of Railway Operators

The IRO was launched in 2000 and exists for its members and the rail industry, promoting best practice and representing the interests of railway operators at all levels. The IRO aim to raise industry standards through operational training, sharing knowledge and expertise to provide their members with the very best developmental opportunities.

You can find out more about the IRO on their website:


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